Server Admin & Support Services

Server downtime disrupts productivity-24/7/365 monitoring and a 15-minute response time ensure issues are fixed fast, keeping your business running smoothly.

Security threats are always evolving-proactive server patching and monitoring safeguard your data and help maintain regulatory compliance.

Complex server environments can slow growth-OCCSI delivers expert support for Windows, Linux, and mixed systems, supporting your unique operations.

Unexpected disasters threaten data-robust backup and recovery solutions provide rapid restoration and business continuity peace of mind.

Communication breakdowns cause confusion-clear, non-geek speak updates keep you informed every step of the way until resolution.

Request a Quote for our Server Admin & Support Services

I Am Grateful to Have Onsite Computer Consulting As a Member of MY Team

I exclusively rely on the team at Onsite Computer Consulting to support my busy Dental Practice. Whether through increased network reliability, off site backup systems, compliance in data transmission and storage– this is a team of miracle workers. After 20 years of partnership, I am grateful to have Onsite Computer Consulting as part of the Licata Dental Team!

Dr. Faye Licata, DMD
Licata Dental

15 Minutes

Average response time to support calls

29.5 Minutes

Issue resolution time on average

24/7/365

Year-round server monitoring coverage
Our Clients
SERVICES

Detailed Breakdown of Server Admin & Support Services

Proactive monitoring and expert support solutions
Proactive Monitoring
24/7/365 Server Monitoring

OCCSI’s proactive server monitoring ensures your critical infrastructure is always protected. Continuous 24/7/365 oversight detects anomalies before they become problems, reducing downtime and improving network reliability. Automated alerts, regular health checks, and immediate response keep your servers performing at their best, so your business stays productive and secure.

Fast Response Support
Rapid Issue Resolution

Fast, expert support is available by phone or ticket, with technicians assigned within 15 minutes. OCCSI’s team resolves most issues in under 30 minutes, prioritizing your needs regardless of company size. Clear communication and transparent updates keep you informed until your issue is fully resolved.

Platform Expertise
Multi-Platform Server Support

Support for both Windows and Linux platforms, including mixed environments, ensures your unique infrastructure is expertly managed. OCCSI’s certified professionals handle configuration, optimization, and troubleshooting for seamless server performance and compatibility with your business applications.

Server Security
Integrated Cybersecurity

Advanced cybersecurity measures are integrated into every server support plan. Real-time threat monitoring, firewall management, and regular patching protect your data from evolving risks. OCCSI also assists with compliance, ensuring your systems meet industry standards and regulations.

Data Protection
Backup & Disaster Recovery

Comprehensive backup and disaster recovery solutions safeguard your critical data. Both on-premises and cloud-based backups are configured for rapid restoration, allowing you to quickly resume operations after an outage or cyber incident, minimizing business disruption.

Client Communication
Transparent Reporting & Communication

OCCSI keeps you informed with clear, jargon-free updates and ongoing reporting. Regular system health summaries and proactive recommendations help you make informed decisions about your IT infrastructure, supporting long-term business growth and stability.

Maximize Uptime with Proactive Server Management

Enjoy true peace of mind with around-the-clock server administration. Proactive monitoring and maintenance mean issues are detected and resolved before they impact your business. Benefit from technicians who communicate clearly, prioritize your needs, and deliver rapid resolutions-so your team stays productive and your systems secure.

Server Admin & Support Services
Request Your Server Support Consultation Now

Experience fewer outages and faster support with dedicated server management.

Our Trusted Partners
Server Admin & Support Services

Secure, Compliant, and Future-Ready Server Solutions

Combine advanced server support with robust cybersecurity and compliance. OCCSI’s experts implement the latest threat protection, patch management, and compliance protocols, ensuring your servers are secure, data is protected, and regulatory requirements are met without added complexity.

Frequently Asked Questions About Server Admin & Support Services

How quickly will my server issues be addressed?

Gain peace of mind with proactive server administration that keeps your systems running smoothly. With 24/7/365 monitoring, you enjoy:

  • Immediate response to issues
  • Minimized downtime
  • Regular performance optimization
  • Expert troubleshooting
  • Advanced security protocols
Can you support both Windows and Linux server environments?

You receive expert support for all major server platforms, including Windows and Linux environments. OCCSI tailors solutions to your unique infrastructure, ensuring optimal compatibility, security, and performance-no matter your current setup.

What security measures are included with server administration?

Expect consistent, rapid response times. When you call, a technician is assigned to your issue within 15 minutes. Most problems are fully resolved in under 30 minutes, so your business remains productive and interruptions are kept to a minimum.

How do you handle server backups and disaster recovery?

Your data stays protected with comprehensive backup and disaster recovery solutions. Both on-premises and cloud backups are implemented, enabling a quick return to normal operations in the event of a failure or cyber incident.

Is ongoing server support available outside regular business hours?

You benefit from robust cybersecurity measures that go beyond antivirus software. This includes real-time monitoring, firewall management, intrusion detection, and compliance support-protecting your servers from evolving threats and keeping your business safe.