IT Services for Retail

Why choose OCCSI for retail IT services?

  • Minimize cost and administrative overheads when you work with one, award-winning partner for all your IT needs.
  • Get IT headaches solved fast with our 24/7 helpdesk, answering the majority of calls with live agents.
  • Protect your systems from theftand breaches with our cyber security services that come industry-recognized.
  • Save on IT payroll with both co-managed and full-service IT support with zero long-term contracts.
  • Leverage our several tech certifications and counting—get the IT expertise your business needs.

Request a Quote for our Retail IT Services

I Am Grateful to Have Onsite Computer Consulting As a Member of MY Team

I exclusively rely on the team at Onsite Computer Consulting to support my busy Dental Practice. Whether through increased network reliability, off site backup systems, compliance in data transmission and storage– this is a team of miracle workers. After 20 years of partnership, I am grateful to have Onsite Computer Consulting as part of the Licata Dental Team!

Dr. Faye Licata, DMD
Licata Dental

28+ Years

Helping businesses succeed

103+

Trust is placed in us by companies.

24/7/365

Service and responsiveness

98.68%

Customer satisfaction
Our Esteemed Clientele

Boost Efficiency, Reduce Expenses

Partner with OCCSI to streamline operations and lower costs via full-service managed IT solutions. Enhance network stability and increase productivity with advanced technology enhancements.

Reduce IT expenses and downtime while gaining transparency into your IT expenditures – all managed by a single expert provider.

Experience efficiency and cost savings with integrated IT support and solutions from OCCSI.

IT Services for Retail

Complete IT Solutions

Full and Co-Managed IT Services

Transform your IT challenges into streamlined operations with managed retail IT services enhancing productivity.

Cybersecurity

Fortify your online assets with top cybersecurity solutions from our IT services firm, shielding against cyber threats.

24/7 Helpdesk

Always-On IT Support: Immediate, effective assistance with live agents resolving most issues promptly – your reliable IT lifeline.

IT Consulting

Elevate IT Strategy: Strategic guidance for optimal investments, tailored to small retailers and multi-location businesses.

Cloud Services

Optimize Operations: Enhance efficiency and savings through cutting-edge cloud solutions. Expertly migrate, monitor, and manage your cloud environment.

Compliance Support

Ensure Compliance: Mitigate penalties and audits with our expert guidance. Covering PCI DSS, HIPAA, and essential security protocols.

Backup & Disaster Recovery

Protect Data: Safeguard information with secure, reliable backup and disaster recovery solutions for swift restoration in any scenario.

Proactive Network Monitoring

Prevent Disruptions: Proactive network monitoring resolves IT issues before they impact operations, ensuring seamless business continuity.

IT Procurement

Optimize IT Spending: Access exclusive pricing and favorable terms on IT procurement, saving costs and enhancing efficiency.

On-Site and Remote Assistance

Rest easy with round-the-clock monitoring and management from a reputable IT partner.

Rapidly resolve IT issues remotely and have critical matters handled by certified experts.

Experience the agility of an in-house IT team by choosing a top managed services provider.

Retail IT Services
Efficient IT Solutions: Save Time and Effort on IT Management

Boost Your Business with Expert IT Solutions!

Human-Led 24/7 IT Support

Imagine a dedicated IT team always on standby, available 24/7.

Say farewell to automated responses and long wait times – our high live call answer rate ensures prompt solutions to your tech issues.

Your agents can reach our support team via mobile devices for immediate assistance, keeping your real estate business agile and efficient.

Retail IT Services
IT Services for Retail

Genuine Service, Personal Touch

Our service level objectives surpass industry standards, consistently exceeding expectations.

Exceptional service is ingrained in our team’s ethos, reflected in our live customer satisfaction tracker.

Experience personalized support from experts who comprehend your unique business needs.

Partner with an acclaimed IT provider boasting a standout 90% customer satisfaction rate.

Retail IT Service FAQs

What types of retail IT services does OCCSI offer?

OCCSI provides Retail IT Services customized for your business needs. From point-of-sale system support to data backup solutions, we ensure streamlined operations and enhanced customer experience.

How fast is the response time for service requests or technical issues?

OCCSI prioritizes swift response times with our 24/7 support team. We aim to address urgent technical issues within an hour, minimizing downtime to keep your retail operations running smoothly.

Can you assist with integrating various retail software and systems?

OCCSI excels in integrating diverse retail software and systems seamlessly. From linking point-of-sale with inventory management to streamlining data flow, we ensure optimal system synergy for enhanced efficiency and business processes.

Does OCCSI provide training and support for your staff?

OCCSI offers comprehensive training and continual support for all implemented IT solutions. Our focus is to equip your staff with the necessary knowledge and skills to utilize technology effectively.

Training methods can be tailored to your preference, ensuring your team receives the assistance they need. This adaptability allows for seamless integration of IT support based on your evolving business requirements.

How does OCCSI safeguard the security of our retail IT systems?

OCCSI prioritizes security for retail IT systems by implementing stringent measures such as firewalls, encryption, and access controls. Regular security audits and vulnerability assessments are performed to proactively mitigate risks.

Our dedicated team remains abreast of emerging security trends and threats to uphold continuous protection for your retail business.