Say Goodbye to Constant Downtime With our Reliable IT Support Services

Put an end to time, money, and productivity losses with fast-acting assistance from a leading IT support company.

Why choose Onsite Computer Consulting Services Inc. for IT support?

Accelerate your return to work with trustworthy tech support that responds to your call in 15 minutes or less

Reclaim your productivity with computer support that gets your IT issues resolved within 29.5 minutes

Get reliable IT support whenever you need it with 24/7/365 overnight assistance from our team of engineers

Work with a trusted partner that provides unparalleled remote and on-site managed IT support services

See real results faster with our rapid kickoff process that fully launches your IT support in just 14 days

Request a Quote for our IT Support and Services

I Am Grateful to Have Onsite Computer Consulting As a Member of MY Team

I exclusively rely on the team at Onsite Computer Consulting to support my busy Dental Practice. Whether through increased network reliability, off site backup systems, compliance in data transmission and storage– this is a team of miracle workers. After 20 years of partnership, I am grateful to have Onsite Computer Consulting as part of the Licata Dental Team!

Dr. Faye Licata, DMD
Licata Dental

24/7/365

Response and service from IT experts who understand your needs

28+ Years

As a trusted IT company, serving businesses like yours

98.68%

Customer satisfaction rating for our IT services company

29.5 Minutes

Average resolution time, so you can get back to work faster
Local Businesses Trust our IT Support Company

Get Rid of Inflexible Contracts

Tired of being stuck in lengthy IT support agreements that fail to address your issues? We understand your frustration.

You deserve IT support services committed to delivering high-quality technical assistance. That’s why we provide one-year contracts with a 60-day termination option.

If our computer support doesn’t meet your standards, you can cancel within 60 days without penalty.

Additionally, our custom computer systems come with a two-year warranty, covering the first year entirely and offering continued support in the second year. These solutions are tailored to your business’s unique needs.

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ABOUT US

Solve IT Issues With Expert Support No Matter When They Occur

Get around-the-clock IT support so your business can enhance operational efficiency by eliminating IT issues whenever they appear.

This 24/7 support ensures that IT issues are addressed immediately, minimizing downtime and preventing potential disruptions to business operations so you can get the help you need when needed.

For companies in competitive industries or those operating on a global scale, resolving technical problems at any hour is crucial for maintaining continuous service and productivity.

Around-the-clock support demonstrates reliability and commitment to customer service, which can strengthen client relationships and enhance business reputation.

IT Support in St. Charles County, Missouri
SERVICES

Experience the Benefits of Reliable Managed IT Support Services

Rapid IT Support
Eliminate Losses Due to Downtime

Downtime is costly, with every minute offline potentially amounting to $427 or more in lost productivity.

At our IT support company, we empathize with the productivity setbacks caused by downtime. That’s why our focus is on the swift resolution of your IT challenges. Our services include:

  • End-user support
  • Reliable technical assistance
  • Computer repair services
  • Four tiers of of IT support specialists

By prioritizing efficiency and expertise, we aim to minimize disruptions and maximize productivity for your business.

IT Helpdesk Services
Solve IT Issues Near-Instantly

IT challenges may arise at any moment, jeopardizing your productivity, efficiency, and service delivery.

As your reliable IT support partner, we provide responsive helpdesk services that promptly identify and resolve recurring issues, ensuring seamless workflow restoration.

Rely on our support team to deliver:

  • Round-the-clock overnight support, every day of the year
  • Proactive technical aid
  • Remote and on-site IT assistance
  • Dependable helpdesk engineer support
Cloud Support
IT Support for Your Cloud Environment

44% of small businesses use some form of cloud computing to improve productivity or keep company data safe and backed up.

Efficient IT support services are imperative for cloud management.

Collaborating with OCCSI enables access to:

  • Assistance with cloud migration
  • Tangible productivity improvements
  • Comprehensive disaster recovery and data backup solutions
Network Support
Network Support Keeping Your Business Connected

Ensuring a resilient network is paramount for the sustained success of your business. Should your network encounter recurrent disruptions leading to expensive downtimes, our IT support stands prepared to assist.

Bid farewell to frequent setbacks in time, finances, and productivity with reliable network services. Our specialists will:

  • Maintain and support your wireless network
  • Vigilantly monitor your network for preemptive interventions
  • Deliver ongoing network maintenance to sustain optimal performance
24/7 Helpdesk
Get Support Whenever You Need

24/7 helpdesk support offers round-the-clock assistance, ensuring that technical issues are addressed immediately, minimizing downtime and disruption.

This continuous availability enhances customer satisfaction by providing timely solutions and support, which is critical in today’s fast-paced digital environment. It also supports global operations across different time zones, ensuring that all users receive prompt and efficient service regardless of location.

Work With One Provider for All Your IT Support Needs

Collaborating with numerous IT support vendors not only incurs costs but also invites confusion, delays, and unresolved issues.

Such circumstances pose significant risks to your business, making it imperative to consolidate your IT support under one roof. That’s where OCCSI steps in, serving as your comprehensive solution provider for all things IT.

Benefit from a single source for all your tech needs, including:

  • Cloud assistance
  • Network maintenance
  • IT helpdesk provisions
  • Swift technical assistance
  • Computer repair solutions
  • On-site and remote support services
IT Support in St. Charles County

Onsite Computer Consulting

IT Support in St. Charles County

Discover Why 3,796 End Users - and Counting - Trust our IT Support Services

Solve technical issues across your stack with an elite IT support specialist.

Leverage IT Support Services That Are Transparent, Fair, and Right for Your Business

Navigating through IT challenges is one thing, but understanding the services you receive is equally crucial.

At OCCSI, our technicians guide you through the entire IT support journey, breaking down complex concepts into simple terms.

We aim to empower you by explaining the issue, its causes, and our resolution process, ensuring you derive maximum value from our services.

Furthermore, we prioritize requests based on urgency, not business size, guaranteeing top-notch customer service every time you reach out.

IT Support in St. Charles County

Frequently Asked Questions About Our IT Support and Services

How does your IT support enhance my productivity?

At OCCSI, our IT support services aim to supercharge your productivity.

Our rapid response time of under 15 minutes and average issue resolution within 29.5 minutes means less downtime and more focus on driving your business forward.

Our focus is on empowering your success, not just fixing problems.

What makes your approach to computer support unique?

OCCSI revolutionizes computer support with reliability and tailored solutions.

Our one-year contracts with a 60-day opt-out showcase our confidence in service quality.

Plus, our custom systems warranty ensures future-proof infrastructure aligned with your goals.

Do you offer round-the-clock IT support services?

Absolutely! Our vigilant managed IT support is available 24/7/365, ensuring prompt assistance whenever issues arise.

With four tiers of specialists, reliable tech support is always at your service.

Do you offer helpdesk services as part of your IT support?

Our comprehensive IT helpdesk offers end-user troubleshooting and technical guidance, serving as your IT partners.

Staffed by experts who understand your needs, it guarantees clear communication and effective solutions.

This means your urgent and sudden IT issues can be swiftly resolved, most often remotely and in under an hour, to the complete satisfaction of you and your team.

How do you align your IT support and services with my business goals?

Aligning IT support with your business goals is paramount.

We strategize to enhance overall performance by tailoring services to your specific needs, ensuring every aspect propels your business forward.

This strategic alignment transforms your IT infrastructure into a driving force for growth, not just a support function.

Eliminate Persistent Downtime with Our Expert IT Support

Eliminate losses in time, money, and productivity with prompt and efficient help from a leading IT support provider.

Why choose OCCSI for your IT needs?

Quickly resume your work with reliable tech support that responds within 15 minutes

Boost your productivity with IT solutions that resolve issues in just under 30 minutes

Access dependable IT support anytime with our 24/7/365 service, staffed by experienced engineers

Partner with a trusted provider of comprehensive remote and on-site managed IT services.

Experience swift and effective results with our rapid initiation process, setting up your IT support in just two weeks

Request a Quote for our IT Support and Services