Columbia Tech & IT Support

Fast-track your return to normal operations with our reliable managed IT support services.

Your time is valuable, and you can’t afford to lose it to IT issues. Reclaim your workday with our reliable tech support.

Why choose Onsite Computer Consulting Services Inc. for IT support?

Get back into action faster with rapid tech support that responds to your calls within 15 minutes or less

Achieve peak efficiency with reliable computer support that resolves your IT issues in less than 29.5 minutes

Work with a skilled team of engineers that provides 24/7/365 overnight IT support for your business

Receive rapid on-site and remote IT support from a partner devoted to superior customer service

Start being supported faster with a kickoff process that gets everything set up in only 14 days

Request a Quote for our IT Support and Services in Columbia, MO

I Am Grateful to Have Onsite Computer Consulting As a Member of MY Team

I exclusively rely on the team at Onsite Computer Consulting to support my busy Dental Practice. Whether through increased network reliability, off site backup systems, compliance in data transmission and storage– this is a team of miracle workers. After 20 years of partnership, I am grateful to have Onsite Computer Consulting as part of the Licata Dental Team!

Dr. Faye Licata, DMD
Licata Dental

24/7/365

Response and service from trustworthy IT support specialists

28+ Years

Providing businesses like yours with rapid tech support

98.68%

Customer satisfaction rating for our IT support and services
Local Businesses Trust Our Outsourced IT Support

Stop Losing Time to IT Issues with Our Fast-Acting IT Support Services

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SERVICES

Get Back to Work Faster with a Premier IT Support Company

Rapid IT Support
Avoid Downtime With Proactive Technical Support

When it comes to dealing with service interruptions, time is money. Each minute of downtime could mean a loss of $427 or more for your business, a figure that rapidly accumulates.

At OCCSI, we understand the challenges downtime causes. That’s why we focus on quick resolutions to your IT hurdles with a variety of services including:

  • Reliable technical support
  • Dedicated end-user support
  • Comprehensive computer repair services
  • Assistance from four tiers of IT support specialists
IT Helpdesk Services
Get Rapid Responses From a Dedicated Team

IT challenges can emerge unexpectedly, jeopardizing productivity, efficiency, and service delivery capability.

As your trusted IT support specialist, we offer responsive helpdesk services that quickly identify and eliminate recurring issues, allowing you to return to work without incident.

Trust our team to provide you with:

  • 24/7/365 overnight support
  • Rapid remote and on-site IT support
  • Forward-thinking technical assistance
  • Dependable support from our helpdesk engineers
Cloud Support
Rapid IT Support for Cloud Environments

Research indicates that 44% of small businesses like yours leverage cloud computing for efficiency gains or data storage.

Like all aspects of your operations, cloud technology benefits from robust IT support and services. Partnering with OCCSI empowers you with:

  • Genuine productivity boosts
  • Comprehensive cloud migration support
  • Critical disaster recovery and data backups
Network Support
Maximize Your Connectivity With Network Support

A strong network is crucial for your business’s sustained success. If your network frequently suffers from outages, leading to expensive downtime, our IT support is on standby to assist you.

Eliminate recurring time, money, and productivity losses with our reliable network services. Our team of professionals will:

  • Support your wireless network
  • Proactively monitor your network
  • Provide continuous network maintenance
Cybersecurity Support
Prioritize Robust Cybersecurity Measures

With data breaches averaging a staggering $4.45 million in losses, reinforcing your cybersecurity infrastructure is essential.

Safeguard your data, secure your applications, and protect your team around the clock with our SOC and SIEM services.

Anticipate and counteract potential threats with instant notifications, mitigating risks before they become major breaches.

Ease through audits with a dedicated IT support partner that guides you through the complexities of regulatory compliance, shielding you from penalties, sanctions, and costly legal issues.

Streamline Your Tech Support Needs With a Single, Trustworthy Source

Juggling multiple IT support vendors can be costly and confusing, causing delays and unresolved issues, and jeopardizing your business.

Avoid these risks with OCCSI, your trusted source for IT computer support. Access all the tech support and tools you need from a single provider. Our services include:

  • Cloud support
  • Network support
  • IT helpdesk services
  • Rapid technical support
  • Computer repair services
  • On-site and remote IT support
Columbia Tech & IT Support

Onsite Computer Consulting

IT Support in Columbia

IT Support in Columbia

Choose an IT Support Company That Values Flexibility

Fed up with rigid long-term IT support agreements that don’t address your concerns? We’re in tune with that frustration.

Your business deserves IT support services dedicated to superior technical support, which is why we provide one-year agreements with a 60-day opt-out option.

Should our computer support fall short of your expectations, you can cancel within 60 days, penalty-free.

Our custom computer systems come with a two-year warranty, offering:

  • Complete coverage in the first year
  • Ongoing support into the second year
  • Customized solutions tailored to your business’s needs
IT Support in Columbia

Frequently Asked Questions About Our IT Support and Services

How do your managed IT support services enhance my efficiency?

Our managed IT support services streamline your operations for small businesses by offering 24/7/365 proactive monitoring and management of your network.

This vigilance allows us to address issues before they escalate, ensuring maximum productivity.

In addition, our one-year contracts include a 60-day opt-out clause, plus a custom systems warranty, exemplifying our commitment to tailoring solutions that foster your business’s growth and efficiency.

What makes your IT support services stand out?

OCCSI distinguishes itself by offering your business a complete suite of IT support services.

This includes cybersecurity, network support, IT consulting, and our commitment to rapid resolution, with an average issue resolution time of 29.5 minutes.

Our transparent communication, simplified language, and tailored services align closely with your business needs, setting us apart as a partner in your success.

Can your tech support help me reduce my IT costs?

Absolutely. OCCSI’s tech support is designed to optimize your IT infrastructure’s efficiency and reliability, reducing the need for frequent repairs and downtime.

Our proactive approach to IT management, from cybersecurity defenses to regular system updates, aims to minimize unforeseen expenses.

This allows for more predictable budgeting and ultimately lowers your overall IT costs.

What are the benefits of outsourcing my computer support?

Outsourcing your computer support to us means tapping into a wealth of expertise and resources that might otherwise be inaccessible.

Small—to medium-sized businesses like yours benefit from our managed IT support services. They gain access to cutting-edge technology solutions, 24/7/365 monitoring, and a team of experts ready to tackle any challenge.

This partnership lets you focus on core activities, driving growth while we handle your technology.

How do you ensure your IT support services align with my business goals?

OCCSI takes a strategic approach to IT support services, beginning with a thorough understanding of your business goals and operational needs.

Our dedicated vCIOs work with you to craft a tailored IT strategy that addresses your current issues and positions you for future growth.

By focusing on alignment, we ensure that our IT solutions are not just fixes but strategic tools to achieve your business objectives, bolstered by our fast-acting technical support and comprehensive cybersecurity measures.