Application Managed Services

Why choose OCCSI for Application Managed Services?

  • Navigate the complex web of custom and business apps.
  • Tailored, business and customer-experience-driven services that meet your business needs
  • Professional support for complex application environments throughout their lifecycle
  • Resolving incidents and user issues that require specific product knowledge and expertise
  • Enjoy rapid issue resolution with round-the-clock monitoring and qualified IT professionals

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I Am Grateful to Have Onsite Computer Consulting As a Member of MY Team

I exclusively rely on the team at Onsite Computer Consulting to support my busy Dental Practice. Whether through increased network reliability, off site backup systems, compliance in data transmission and storage– this is a team of miracle workers. After 20 years of partnership, I am grateful to have Onsite Computer Consulting as part of the Licata Dental Team!

Dr. Faye Licata, DMD
Licata Dental

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Results-Focused Application Management Solutions

Modern IT infrastructures are vast and costly to maintain, with a significant portion of budgets dedicated to operational upkeep. To alleviate expenses, many companies establish specialized units to manage their applications and technological systems, a trend that has propelled the growth of the Application Management Services (AMS) industry. According to Gartner, global spending on outsourced application services was expected to reach $86 billion in 2013, indicating its burgeoning relevance in the business landscape.

However, merely relying on AMS for operational stability overlooks its potential as a strategic enabler for IT enhancements and organizational advancement. Our comprehensive guide elaborates on harnessing AMS to drive innovation and support business expansion, emphasizing its role in shaping future-focused IT strategies rather than merely supporting existing technology frameworks.

Application Managed Services
SERVICES

Learn More About Our Application Managed Services

Routine System Administration
Proactive, Essential System Maintenance

Our Application Managed Services guarantee consistent system administration for seamless, secure operations.

We monitor and manage your ISV software and system integrations, ensuring optimal functionality.

Our team handles version control, updates, and security checks to safeguard your data.

Data Management
Data Management Excellence

Comprehensive data handling from import to storage, including cleansing, archiving, and retention.

Efficiently manage data flow, storage, and compliance for seamless operations.

Application Monitoring
Ongoing Application Monitoring

Continuous monitoring for optimal performance, user engagement, batch jobs, database integrity.

Proactive inspection of app functionality for seamless operations and user satisfaction.

Environment Monitoring & Management
Comprehensive Environment Monitoring & Management

Beyond app functions, we monitor and optimize development, testing, staging, and production environments.

Thorough analysis of SQL queries, database performance, and application health for seamless operations.

Governance and Change Management
Efficient Governance and Change Management

Seamless transition to new app environments with tight security controls and smooth operations.

Support for adapting to new software without disruption, ensuring effective utilization.

Seamless Transitions: Future-Forward Design

Transitioning from development to operation poses a significant challenge for IT teams, often entailing high costs and risks. Consequently, there is a growing trend towards comprehensive application lifecycle solutions, which may involve a single provider or multiple specialized vendors. By approaching this transition strategically, with a focus on long-term benefits and end goals, organizations can derive enduring value and performance optimizations.

Our team is dedicated to guiding businesses through this critical phase, ensuring that the transition is meticulously planned to achieve sustainable results. With a forward-looking approach and a commitment to enhancing application performance, we facilitate seamless operations and IT transformations that drive sustained value for your organization.

Application Managed Services
Empower Small to Large Teams

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Drive Business Optimization and Innovation

Today’s IT landscape is increasingly intricate and costly to navigate. Specializing in application management, our team is equipped to address these challenges, enhancing application performance and driving positive business results. Our tailored approach allows businesses to customize our services to align with their unique IT and strategic objectives.

From digital solutions to enterprise resource planning, information management to system integration, our comprehensive services cater to diverse business needs. Moreover, our advisory service assists clients in selecting the optimal managed service model, facilitating a seamless transition for enhanced operational efficiency.

Application Managed Services

FAQs

What are application managed services and how can they benefit me?

Application Managed Services involve entrusting your application management tasks to a specialized provider. This service includes maintenance, updates, troubleshooting, and support, guaranteeing smooth application operation. For your business, this translates to improved performance, reliability, and security for vital applications, allowing your internal teams to concentrate on strategic initiatives. Outsourcing to experts enhances operational efficiency and drives innovation.

How do application managed services ensure system uptime and reliability?

Application Managed Services provide a specialized team continuously monitoring and managing your applications. Proactive maintenance, updates, and performance tuning prevent downtime. Enhanced analytics, real-time monitoring, and rapid incident response guarantee optimal availability and performance, supporting business continuity and customer satisfaction.

What technical support can I expect with application managed services?

Application Managed Services provide a wide range of technical support, from helpdesk assistance to advanced troubleshooting. This support is available 24/7 for prompt issue resolution, minimizing business disruptions. Whether it’s user access problems or critical system failures, a dedicated team ensures swift resolution and system integrity.

How do application managed services boost service scalability for expanding companies?

Application Managed Services offer scalability as your business expands, adjusting resources as needed without major investments. This adaptability supports growth goals by facilitating efficient capacity planning and resource allocation for increased workloads or expanded functionalities.

Can application managed services reduce IT costs and enhance cost-efficiency?

Application Managed Services can lower IT operational costs and improve cost-efficiency. Outsourcing management reduces the need for an extensive in-house IT team, saving on expenses. Providers’ expertise and economies of scale lead to more efficient application maintenance, minimizing disruptions. This model offers predictable budgeting with fixed monthly fees, optimizing capital allocation for business growth.