Application Managed Services

Never worry about downtime-proactive 24/7/365 monitoring means issues are fixed before they affect you, with a 15-minute response guarantee.

Boost productivity-application performance is optimized and maintained, resulting in faster workflows and fewer interruptions.

Stay secure-advanced cybersecurity measures protect your applications, with continuous monitoring for threats and vulnerabilities.

Transparent support-track every ticket and solution through a clear system, with average resolution times under 30 minutes.

Custom-fit for your business-services are tailored to your unique needs, backed by one-year contracts and flexible onboarding.

Request a Quote for our Application Managed Services

I Am Grateful to Have Onsite Computer Consulting As a Member of MY Team

I exclusively rely on the team at Onsite Computer Consulting to support my busy Dental Practice. Whether through increased network reliability, off site backup systems, compliance in data transmission and storage– this is a team of miracle workers. After 20 years of partnership, I am grateful to have Onsite Computer Consulting as part of the Licata Dental Team!

Dr. Faye Licata, DMD
Licata Dental

24/7/365

Systems monitored around the clock

29.5 minutes

Average issue resolution time

15 Years

Years providing IT expertise
Our Clients
SERVICES

Comprehensive Application Managed Services for Your Business

Proactive monitoring and performance optimization
Continuous Monitoring
24/7/365 Application Monitoring

OCCSI’s 24/7/365 monitoring ensures your critical business applications are always available and performing at their best. Advanced monitoring tools proactively detect and resolve issues before they become problems, minimizing downtime and productivity losses. You benefit from real-time alerts, automated health checks, and continuous performance optimization, so your team can focus on business-not technology headaches.

Automated Maintenance
Automated Patching & Maintenance

Automated patching and maintenance keep your applications up to date and secure without manual intervention. OCCSI schedules and applies updates outside of business hours to prevent disruptions. This approach reduces vulnerabilities, maintains compliance, and ensures your software is always running the latest, most stable versions.

Security Management
Advanced Application Security

Security is at the core of OCCSI’s managed services. Your applications benefit from continuous threat monitoring, firewall protection, and vulnerability assessments. The team implements best-in-class security protocols and responds instantly to suspicious activity, protecting your sensitive data against evolving cyber threats and ensuring regulatory compliance.

24/7 Support
Rapid, Prioritized Support

Fast-acting support means your issues are prioritized based on urgency, not company size. When you contact OCCSI, a technician begins work within 15 minutes. The average issue resolution time is under 30 minutes, so your team can get back to work with minimal interruption. Support is available via phone or automated ticketing, 24/7.

Compliance Reporting
Compliance & Reporting Insights

Detailed reporting and compliance management give you a clear view of your application environment. OCCSI provides regular performance and security reports, keeps you updated on compliance status, and helps maintain certifications such as HIPAA, PCI, and more. This transparency ensures you always know your risks and regulatory standing.

Client Onboarding
Customized Onboarding Process

OCCSI’s onboarding process is rapid and tailored to your needs, typically completed within 14 days. Each client receives a custom migration plan, hands-on setup, and ongoing consulting. Your business applications transition smoothly to managed services, with minimal downtime and clear communication at every step.

Ensure Maximum Uptime and Application Reliability

Application Managed Services from OCCSI keep your business running at peak efficiency by providing expert management, real-time monitoring, and rapid resolution of any application issues.

Gain peace of mind knowing your essential business software is monitored and updated around the clock, freeing your team to focus on growth. With OCCSI, you get measurable results-reduced downtime, optimized performance, and clear, jargon-free communication at every step.

Application Managed Services
Request Your Application Managed Services Quote Now

Experience seamless application performance and reduce IT headaches today.

Our Trusted Partners
Application Managed Services

Tailored Solutions and Strategic Application Management

Partnering with OCCSI means you benefit from a custom onboarding process, clear SLAs, and ongoing strategic guidance.

Every client receives dedicated attention, with services scaled to fit your business-whether you have one application or a complex environment. Regular performance reviews, compliance updates, and personalized consulting ensure your technology supports your evolving goals.

Frequently Asked Questions About Application Managed Services

What applications can you manage for my business?

You gain continuous monitoring, proactive issue resolution, and expert management for your critical business applications. Expect minimized downtime, enhanced performance, and rapid support-ensuring your team stays productive and your systems remain secure. Application managed services provide:

  • 24/7/365 oversight
  • Automated updates and patching
  • Performance optimization
  • Security monitoring
  • Fast-acting support
How quickly will you respond to a support request?

With application managed services, all maintenance, updates, and troubleshooting are handled by certified professionals, freeing you to focus on business priorities. You receive timely alerts, scheduled maintenance, and clear reporting, so you always know the status of your applications. This approach ensures consistent uptime, improved user experience, and peace of mind.

How do you ensure application security and compliance?

You can expect quick, transparent responses and a technician assigned within 15 minutes of your request. Support channels include phone and ticketing for round-the-clock assistance, and issues are prioritized by urgency, not company size. The result? An average resolution time of just 29.5 minutes, minimizing disruptions to your daily operations.

Will these services disrupt daily operations during onboarding?

Security is central to application managed services, with 24/7/365 monitoring to detect threats before they impact your business. Proactive patching, regular vulnerability assessments, and advanced threat protection guard your data and applications. You’re kept informed of risks and supported with compliance management and incident response expertise.

Are your managed services tailored to small businesses?

Application managed services are ideal for small and medium businesses seeking reliable, cost-effective IT management without the complexity of hiring in-house specialists. If your operations rely on uninterrupted application performance and data security, managed services deliver the expertise and support to help your business grow with confidence.